{"id":2088,"date":"2025-03-02T16:58:15","date_gmt":"2025-03-02T16:58:15","guid":{"rendered":"https:\/\/vdpc.vn\/?p=2088"},"modified":"2026-07-09T12:31:21","modified_gmt":"2026-07-09T05:31:21","slug":"banks-responsibilities-protecting-customer-data","status":"publish","type":"post","link":"https:\/\/vdpc.vn\/en\/banks-responsibilities-protecting-customer-data\/","title":{"rendered":"What Are the Bank&#8217;s Responsibilities in Protecting Customer Data?"},"content":{"rendered":"<p data-start=\"0\" data-end=\"86\"><strong data-start=\"0\" data-end=\"84\">What Are Banks\u2019 Responsibilities in Protecting Customer Data in the Digital Age?<\/strong><\/p>\n<p data-start=\"88\" data-end=\"400\">In the digital era, personal information is becoming increasingly important, especially in the banking sector. So, is a bank customer\u2019s identification information considered personal data? What regulations must banks comply with to protect customer information? Let\u2019s explore these topics in the article below.<\/p>\n<h3 data-start=\"402\" data-end=\"460\">1. What Is Bank Customer Identification Information?<\/h3>\n<p data-start=\"461\" data-end=\"697\">Customer identification information is a set of data that allows banks to recognize and distinguish individual customers. According to <strong data-start=\"596\" data-end=\"621\">Decree 117\/2018\/N\u0110-CP<\/strong>, customer identification information is categorized into two main groups:<\/p>\n<p data-start=\"699\" data-end=\"731\">\u27a5 <strong data-start=\"701\" data-end=\"729\">For individual customers<\/strong><\/p>\n<ul data-start=\"732\" data-end=\"931\">\n<li data-start=\"732\" data-end=\"773\">Full name, date of birth, nationality<\/li>\n<li data-start=\"774\" data-end=\"821\">National ID card\/Citizen ID\/Passport number<\/li>\n<li data-start=\"822\" data-end=\"864\">Permanent address, phone number, email<\/li>\n<li data-start=\"865\" data-end=\"900\">Signature, electronic signature<\/li>\n<li data-start=\"901\" data-end=\"931\">Occupation, marital status<\/li>\n<\/ul>\n<p data-start=\"933\" data-end=\"964\">\u27a5 <strong data-start=\"935\" data-end=\"962\">For corporate customers<\/strong><\/p>\n<ul data-start=\"965\" data-end=\"1148\">\n<li data-start=\"965\" data-end=\"1001\">Full business name, abbreviation<\/li>\n<li data-start=\"1002\" data-end=\"1058\">Business license\/Enterprise registration certificate<\/li>\n<li data-start=\"1059\" data-end=\"1104\">Headquarters address, phone number, email<\/li>\n<li data-start=\"1105\" data-end=\"1148\">Information of the legal representative<\/li>\n<\/ul>\n<p data-start=\"1150\" data-end=\"1450\">Additionally, customer information includes data generated during the use of banking services, such as:<br data-start=\"1253\" data-end=\"1256\" \/>\u2714\ufe0f Account number, account type, transaction history<br data-start=\"1308\" data-end=\"1311\" \/>\u2714\ufe0f Account balance, loan information<br data-start=\"1347\" data-end=\"1350\" \/>\u2714\ufe0f Deposited assets (real estate, securities, etc.)<br data-start=\"1401\" data-end=\"1404\" \/>\u2714\ufe0f Financial transaction and payment details<\/p>\n<h3 data-start=\"1452\" data-end=\"1530\">2. Is Bank Customer Identification Information Considered Personal Data?<\/h3>\n<p data-start=\"1531\" data-end=\"1621\">According to <strong data-start=\"1544\" data-end=\"1568\">Decree 13\/2023\/N\u0110-CP<\/strong>, personal data is classified into two main groups:<\/p>\n<p data-start=\"1623\" data-end=\"1758\">\u2705 <strong data-start=\"1625\" data-end=\"1648\">Basic personal data<\/strong><br data-start=\"1648\" data-end=\"1651\" \/>Includes full name, date of birth, phone number, email, National ID\/Citizen ID, residential address, etc.<\/p>\n<p data-start=\"1760\" data-end=\"1906\">\u26a0\ufe0f <strong data-start=\"1763\" data-end=\"1790\">Sensitive personal data<\/strong><br data-start=\"1790\" data-end=\"1793\" \/>This category includes highly private information, which, if exposed, could have serious consequences, such as:<\/p>\n<ul data-start=\"1907\" data-end=\"2057\">\n<li data-start=\"1907\" data-end=\"1954\">Financial information, banking transactions<\/li>\n<li data-start=\"1955\" data-end=\"1989\">Political or religious beliefs<\/li>\n<li data-start=\"1990\" data-end=\"2030\">Health status, personal life details<\/li>\n<li data-start=\"2031\" data-end=\"2057\">Personal location data<\/li>\n<\/ul>\n<p data-start=\"2059\" data-end=\"2265\">Based on these regulations, <strong data-start=\"2087\" data-end=\"2167\">bank customer identification information falls under sensitive personal data<\/strong> as it contains financial details, transaction history, and personally identifiable information.<\/p>\n<h3 data-start=\"2267\" data-end=\"2337\">3. What Are Banks\u2019 Responsibilities in Protecting Customer Data?<\/h3>\n<p data-start=\"2338\" data-end=\"2422\">Banks are required to strictly comply with data protection regulations, including:<\/p>\n<p data-start=\"2424\" data-end=\"2544\">\u2714\ufe0f <strong data-start=\"2427\" data-end=\"2459\">Transparent data collection:<\/strong> Customers must be clearly informed about the purpose and scope of data collection.<\/p>\n<p data-start=\"2546\" data-end=\"2666\">\u2714\ufe0f <strong data-start=\"2549\" data-end=\"2567\">Data security:<\/strong> Banks must implement technical and managerial measures to prevent leaks and unauthorized access.<\/p>\n<p data-start=\"2668\" data-end=\"2760\">\u2714\ufe0f <strong data-start=\"2671\" data-end=\"2695\">Access restrictions:<\/strong> Only authorized personnel should have access to customer data.<\/p>\n<p data-start=\"2762\" data-end=\"2885\">\u2714\ufe0f <strong data-start=\"2765\" data-end=\"2784\">Secure storage:<\/strong> Customer data must be retained for the legally required period with appropriate security measures.<\/p>\n<p data-start=\"2887\" data-end=\"3028\">\u2714\ufe0f <strong data-start=\"2890\" data-end=\"2914\">Handling violations:<\/strong> Banks must take strict action against misuse, unauthorized disclosure, or improper use of customer information.<\/p>\n<h3 data-start=\"3030\" data-end=\"3095\">4. What Should Customers Do to Protect Their Personal Data?<\/h3>\n<p data-start=\"3096\" data-end=\"3211\">Beyond banks\u2019 responsibilities, customers must also take proactive steps to safeguard their personal information:<\/p>\n<p data-start=\"3213\" data-end=\"3731\">\u2705 <strong data-start=\"3215\" data-end=\"3250\">Do not share login credentials:<\/strong> Avoid revealing banking account passwords to others.<br data-start=\"3303\" data-end=\"3306\" \/>\u2705 <strong data-start=\"3308\" data-end=\"3333\">Use strong passwords:<\/strong> Regularly update passwords and enable two-factor authentication.<br data-start=\"3398\" data-end=\"3401\" \/>\u2705 <strong data-start=\"3403\" data-end=\"3428\">Be cautious of scams:<\/strong> Do not click on suspicious links or provide information on unverified websites.<br data-start=\"3508\" data-end=\"3511\" \/>\u2705 <strong data-start=\"3513\" data-end=\"3544\">Monitor accounts regularly:<\/strong> Check transaction history frequently to detect anomalies.<br data-start=\"3602\" data-end=\"3605\" \/>\u2705 <strong data-start=\"3607\" data-end=\"3640\">Report suspicious activities:<\/strong> Immediately notify the bank if you suspect a data breach or unauthorized account access.<\/p>\n<h3 data-start=\"3733\" data-end=\"3752\">5. Conclusion<\/h3>\n<p data-start=\"3753\" data-end=\"4033\">Bank customer identification information is <strong data-start=\"3797\" data-end=\"3824\">sensitive personal data<\/strong> that must be strictly protected under legal regulations. Banks are responsible for ensuring data security, while customers must also take measures to protect their personal information from potential risks.<\/p>\n<p data-start=\"4035\" data-end=\"4153\" data-is-last-node=\"\" data-is-only-node=\"\">We hope this article helps you better understand the importance of <strong data-start=\"4102\" data-end=\"4153\" data-is-last-node=\"\">personal data protection in the banking sector!<\/strong><\/p>\n<p data-start=\"4035\" data-end=\"4153\" data-is-last-node=\"\" data-is-only-node=\"\"><span style=\"font-size: 75%;\"><em>The above is a summary and analysis of legal regulations based on the Advisor&#8217;s perspective for reference purposes only. This content does not apply to any specific real-world case, and VDPC shall not be held liable for any application by readers based on the aforementioned information without obtaining professional consultation from experts. Readers are kindly requested to contact us for precise advice tailored to your specific case of interest. Sincerely!<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What Are Banks\u2019 Responsibilities in Protecting Customer Data in the Digital Age? In the digital era, personal information is becoming increasingly important, especially in the banking sector. So, is a bank customer\u2019s identification information considered personal data? What regulations must banks comply with to protect customer information? Let\u2019s explore these topics in the article below. &#8230;<\/p>\n","protected":false},"author":1,"featured_media":2013,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[160],"tags":[],"class_list":["post-2088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legal-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v23.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Are the Bank&#039;s Responsibilities in Protecting Customer Data? - VDPC DATA PROTECTION;T\u01b0 v\u1ea5n lu\u1eadt b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n;B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vdpc.vn\/en\/banks-responsibilities-protecting-customer-data\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Are the Bank&#039;s Responsibilities in Protecting Customer Data?\" \/>\n<meta property=\"og:description\" content=\"What Are Banks\u2019 Responsibilities in Protecting Customer Data in the Digital Age? 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